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Search results for “airport touchpoint”
Expanding out of China – how payment localization can drive adoption and conversion
10/08/2019
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10:04:40 AM
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Multi Currency Pricing combined with APMs from the customer’s country will reduce costs and even create a revenue stream.
Lufthansa Innovation Hub keen on learning from "super app" model in China
09/01/2019
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10:11:06 AM
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The corporate digitization unit of Lufthansa Group, which now has an office in Shanghai, is keen on evaluating the consumption pattern of super app. And how providers of those super apps are expanding their everyday relevance.
Crafting a digital strategy for “not-a-go-to-brand” in China
07/03/2019
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5:37:51 PM
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Air France KLM is open to embracing various touchpoints in China, including the ones owned by 3rd party channels/ platforms.
Data optimization – a journey that is all about preparedness and diligence
04/10/2019
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9:48:37 AM
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Capitalizing on various sources of data is imperative, and for this, an organization has to plan in a meticulous way. As it turns out, China Eastern is reaping rewards after two years of planning, and is continuously refining its initiative with relevant people, data platform, data governance etc.
Conversational UI: How travel brands can get the experience right
01/20/2019
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10:39:05 AM
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Conversational UI platforms are now becoming channels that are creating real revenue generation potential.
Is Ctrip gearing up for a two-sided marketplace? No, says Jane Sun
09/20/2018
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10:10:03 AM
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Ctrip's CEO acknowledges that it is vital for the group to sustain the stickiness of its platform. Rather than operating a two-sided marketplace, the team is optimistic about sustaining its growth based on its core strengths - Ctrip's team, data prowess, service delivery etc.
Strengthening data prowess - a must in today's digital economy
07/26/2018
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3:32:52 PM
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Chinese airlines need to look at all the sources of data, especially their own first-party data, and act on it in order to stay competitive in a market where indigenous Internet giants are seemingly touching upon every sphere of life.
The beauty of a core data asset – time for travel companies to embrace it
02/09/2018
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8:15:53 AM
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How to identify a first time guest staying at a particular property or a passenger preferring a particular seat when flying? A core data asset is a must for travel companies to answer such questions.
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